Paypal Part 4

Yesterday night, I went to check my credit card statement online. I noticed that the paypal verification charge had been posted. I copied the pin number that appeared with the transaction and verified my account. I was supposed to be able to withdraw money, but my account still had limited access.

This morning, I checked my email and my account was fully restored. So this whole process took 12 days. If I had a business account and had to pay bills, how was I supposed to wait 12 days to pay bills.

Paypal Part 3

This is my third blog entry about my PayPal account. After changing passwords and verifying all sorts of information, I assumed that within a few days the "limited access" would be lifted. After eight days I waiting, I finally got tired. I tried to call PayPal but got caught in IVR hell. So instead, I went online and found out that I need to enter a credit card number, which PayPal will charge $1.95. Once I see the charge on my credit card statement, I provide PayPal with the four digit number associated with that transaction. Paypal will then deposit the money back into my account. Then hopefully I will have full access to my PayPal account. This is a pain in the neck.

I know that protecting my identity is something that should be taken seriously. I understand that PayPal doesn't want someone using my account again. I just wished things were explained more clearly. I spent about 15 minutes just randomly clicking buttons.

Did you know?

I found this video rather interesting. Credit to my sister for finding this video.

The song in this video is Right Here Right Now by Fatboy Slim

Will Exchange 2010 have a better version of unified communications?

Back in November of 2007 Michael and I went to a Microsoft event in Lincolnshire, IL. It was at a movie theater of all places. The event was about Exchange 2007 service pack 1 and a preview of Windows Server 2008. What I remember most about this event was the presentation on Unified Communications. I also remember that it was freezing out and the drive took forever (thank you Illinois Department of Transportation).

The general idea of Unified Communication is that you can now use your phone to communicate with your email server. At first I was confused, but once I saw it in action, I was stunned. Rather than simply calling your secretary and having them reschedule your appointments or read your email, you call into the pbx which connects to the exchange server. You communicate via outlook voice access with voice prompts. You can change your meeting times (provided you have meetings), have your email read to you and even reply. The system will read to you using text to speech, which sounded pretty good. When you reply, it will be a wav file because speech to text isn't available. The person who you replied too will receive an attachment of your reply.

Michael wrote a research paper about Unified Communications. I helped setup the exchange server and the other components. We had to use trixbox because the cisco router is too expensive. It was really neat, when it worked properly. The sipx and trixbox servers were a lot more difficult. Configuring those servers caused me plenty of headaches. I learned you can't reliably run vmware workstation on a Windows 2003 domain controller.

Microsoft hasn't officially announced the next version of exchange yet. I'd be real interested to see what features have been improved and added. Exchange 2007 is a decent email server. When it works, it works well.

There was a lack of inexpensive voip solutions that would work with Exchange 2007. Michael and I couldn't afford to buy an expensive cisco router just to test it with Exchange 2007, nor could calumet tech services. Also, it was rather complicated to setup. Luckily, I was able to find some walk-through that worked somewhat well.

As simple google search turned up this about the next version of exchange (http://it-proknowledge.blogspot.com/2009/01/exchange-14-rumors-e14.html):

In the Unified Messaging (and unified communications) area there will be big improvements and new features. One specific feature that MS has mentioned is that location profile synchronization is no longer needed for OCS <-> Exchange integration.
Better Caller-ID resolution is also a "known" improvement. Huntgroup and Agent configuration and usage will also be improves.

One of the very cool features of Exchange 2007 is the ability to call and talk to your Exchange server, also called Outlook Voice Access. One of the major drawback with this feature is that it can only perform voice recognition with English. Also text to speech is limited to a few languages. In E14 Microsoft will expand the support to 26 languages for both voice recognition and text to speech.

Paypal Part 2

I was working at a client yesterday. After I finished repairing the computer. I decided to check my email using my HTC Mogul (from sprint). I checked my email and notice paypal has refunded me the money that was taken out. My account still has limited access, but the money has been returned.

I don't know if I was phished or if someone found a flaw with paypal. My advice is if you ever receive a email message from your bank, paypal, credit card company. Never click on the link in the email. Always go to the official website of the company.

Also, see if the company allows you to use strong passwords. Strong passwords include uppercase, lowercase, numbers, and symbols. Strong passwords are harder to guess. Sometimes its better to use a combination of letters and numbers. For instance try Pass2word instead of Password2. Better yet, don't use a dictionary word. Something like T1HX9D3TS.

PayPal

I've been selling a lot of stuff on ebay over the past few weeks. Since ebay will only allow people to use paypal to pay, I have to use paypal. Just a few minutes ago, I check my email. Someone that I don't know has requested $50 from me. Paypal took the money out of my balance. Now my account is in "limited access". I was able to change my password and security questions. I've already filed a dispute with paypal. When I get more information, I will write a new entry.

You can now call calumet tech services

If you need to get a hold of Calumet Tech Services and need your computer repaired please call our new phone number at (219)961-2960 or email us at solutions@calumettech.com. We will be happy to provide you with "solutions at minimal cost". Please leave a message and we will try to return your call within 24 hours.

We provide services in Northwest Indiana and some parts of Illinois.