
I was listening to a radio show that discusses computer issues on Wednesday nights. One of the callers brought up an issue in regards to AVG 8.0 and Windows XP SP2 (I found that SP3 may be affected to). http://caster.wgnradio.com/uncut/stevejohnnieuncut-081113a.mp3
An update was released a few days ago for AVG 8.0. This update somehow has caused AVG to give a false positive for a Trojan horse on a Windows system file The specific file is "user32.dll" and the Trojan horse is "Trojan Horse PSW banker4". Deleting this file causes the system Blue Screen and the system will be unable to reboot into windows properly.
I did find a solution to restore user32.dll if it was deleted. It something that a novice probably could probably not do. It requires loading the Windows XP system recovery tool and copying the file manually. This fix also assumes that the user has the original Windows XP CD or can get access to a Windows XP disc.
The problem only affects users of AVG 8 products running the Dutch, French, Italian, Portuguese, and Spanish language versions of Windows XP. If this bug had affected all versions of Windowx XP this issue would have been more widespread. If this issue had affected me, I would be very skeptical about recommending AVG to anyone.
On my desktop computer I am running AVG 8.0 and on my laptop I am running Avast. I'm beginning to think about removing AVG on my desktop and replacing it with Avast. There have been reports that AVG 8.0 has caused performance issues on many computers. It seems that version 8.0 has become "bloated" with too many accessories.
We expect our anti-virus software to protect our computers from viruses. Occasionally there may be some viruses that are missed because an update has not been released. We don't expect our anti-virus software to randomly assume windows system files have been affected with Trojan horses.
No comments:
Post a Comment